“We have recently used VMSL to procure our Bailiff Services contract. The consultant
was a highly experienced and knowledgeable professional in Revenues and Benefits
Services. He was exceptional in managing the project, preparing the contract documentation,
preparing and driving the evaluation process forward and ultimately delivering the
project within the timescale specified. Professional advice was given throughout
the process which was invaluable not just in choosing our preferred supplier, but
also in terms of managing exit arrangements. Based on the excellent service received,
I would not hesitate to use VMSL again”.
Eastbourne Borough Council
“VMSL provided excellent technical project management support to a major service
redesign involving a number of different internal and external organisations and
partners. The expertise of the project manager enabled the project outcomes to be
delivered and mitigated risks. The project manager was professional and facilitated
positive working relations with different audiences and agendas”.
Head of One Stop Service (Operations)
London Borough Brent
“I have commissioned consultancy support from VMSL for a number of projects and interim
management positions over the past 5 years and have always been impressed with their
professionalism, knowledge, commitment and quality of work produced. Over the past
10 months they have project managed a major tender exercise for Revenue and IT services
in Brent which they have completed on time and within budget. The VMSL consultant
steered the project proficiently through each stage and developed excellent working
relations with both internal and external stakeholders to the project. This was coupled
with their excellent knowledge of procurement and service delivery and their absolute
commitment to delivering agreed outcomes was outstanding. VMSL provide excellent
value for money and excellent services and I have no hesitation in recommending them”.
Head of Revenues and Benefits
London Borough of Brent
“A professional service delivered in a timely manner. It was refreshing to have
consultants who actually understood the service. Interaction with staff was good
and they were seen as credible individuals”.
Director of Finance
Chelmsford Borough Council
“VMSL has provided us with an efficient professional service which has the benefit
of friendly communication which on occasion required out of hours assistance. Delivering
detailed answers and producing new Policies at short notice was invaluable”.